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DONORS PROTECTION POLICY

AVISA prioritize transparency, accountability, and donor trust to ensure that every contribution made through the Fund a Child to School feature directly supports verified orphanages and their children.

1. verified orphanages & partnership agreements

  • Legal Verification: Every orphanage listed on the AVISA platform undergoes a strict verification process to confirm its legal registration, operational status, and legitimacy.
  • Official Partnership Agreement: No orphanage can create an account on AVISA or onboard children onto the AVISA platform without a signed legal partnership agreement with AVISA.

What This Means for Donors:

  • Guaranteed Legitimacy – Your donations go directly to registered and verified orphanages with legal agreements in place.
  • Fraud Prevention – No unauthorized orphanage can register or raise funds on AVISA, eliminating fraudulent campaigns.

2. secure fund transfer to orphanages

  • Donations are directly routed to the designated orphanage’s account.
  • Orphanages cannot access donations for unauthorized purposes; funds are strictly allocated to children’s school tuition and support.
  • Every financial transaction is monitored through the AVISA system, ensuring compliance with AVISA’s donor protection policies.

What This Means for Donors:

  • No Middlemen – Your money reaches the intended orphanage without third-party interference.
  • Direct Impact – Donations are used exclusively for children’s education and well-being.

3. continuous donor updates & transparency

Donors who support a child or orphanage receive regular updates, including:

  • Academic progress reports (annually or as per the orphanage’s reporting cycle).
  • General updates from the orphanage on how donor contributions are impacting lives.
  • Donors can access a real-time tracking in the AVISA app to monitor their contributions and orphanage progress.

4. zero tolerance for fraud & misuse of funds

  • Strict Oversight: AVISA enforces a zero-tolerance policy for financial mismanagement.
  • Orphanage Accountability: If an orphanage misuses funds or fails to provide donor updates, it will be suspended and removed from the platform.

What This Means for Donors:

  • Your Money is Safe – AVISA ensures that all donations are used exclusively for education and child welfare.
  • Immediate Action on Fraud – Any suspicious activity is dealt with swiftly to protect donor contributions.

 5. Refund Policy (In Case of Errors or Fraudulent Activity)

  • In the rare case of an unauthorized or mistaken donation, donors can request a refund within 7–14 days (or another reasonable timeframe).

 6. Third-Party Security & Compliance Measures

  • Payment Security: AVISA ensures that all transactions are processed through trusted and secure payment gateways that comply with industry standards.
  • Data Protection Compliance: AVISA adheres to international data privacy laws to safeguard donor and orphanage information.

 7. Retention of Data

  • Donor transaction records are kept for tax and compliance purposes.
  • Orphanage profiles remain visible unless they request removal.
  • User accounts and data will be deleted upon request, subject to legal obligations.

We believe in education as a right, not a privilege. This Donation Protection Policy is our commitment to you—the donors—ensuring that every contribution changes lives in real, measurable, and transparent ways.

AVISA