Privacy Policy

Last Updated: November 5, 2024

At AVISA, we are dedicated to protecting your privacy and ensuring that your personal data is secure. This Privacy Policy outlines how we collect, use, disclose, and protect your information through the AVISA mobile app. By using the AVISA mobile app, you consent to the data practices described in this policy.

  1. Information We Collect

We may collect various types of information to better serve our users and enhance their experience with our services. This includes:

Personal Information: When you sign up for an AVISA account, register for programs, or apply for volunteer opportunities, we may collect information such as your name, contact details, location, educational background, and referral codes.

Usage Data: We collect data on how you interact with the app, including the pages viewed, time spent, links clicked, and other activity data.

Device Information: Information about the device you use, including IP address, operating system, and browser type, may be automatically collected.

Financial Data: In cases where you engage in financial transactions (e.g., payment of registration fees or volunteer commissions), we may collect payment details and transaction history.

Partner & Volunteer Data: When onboarding partners or volunteers, we collect additional information needed to facilitate partnerships and manage volunteer responsibilities, including tracking milestones and bonuses.

  1. How We Use Your Information

The information we collect is used to:

Provide and Enhance Services: To offer AVISA programs, manage referrals, and improve app functionality.

Manage Educational & Business Programs: To process registrations for educational scholarships, business opportunities, and any other services provided by AVISA.

Volunteer and Partner Management: To track and reward volunteer contributions, including onboarding partners, managing payouts, and tracking milestones.

Process Financial Transactions: To handle payments, refunds, and financial rewards or bonuses in a secure manner.

Communicate Updates and Promotions: To keep users informed of important updates, new opportunities, milestone achievements, and other relevant information.

Improve User Experience: To analyze app usage patterns and feedback, helping us refine our offerings to better serve our users.

  1. Information Sharing and Disclosure

AVISA does not sell, rent, or lease user data to third parties. We may share your information only in the following circumstances:

With Trusted Service Providers: We may engage third-party service providers to perform tasks on our behalf, such as processing payments, app analytics, or managing referrals.

For Legal Purposes: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Affiliates and Partners: To support AVISA’s mission, we may share information with affiliates, referral partners, and sponsors who help facilitate AVISA’s educational and entrepreneurial initiatives, especially as they pertain to regional or local partnerships.

  1. Data Retention

AVISA will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it will be deleted or anonymized.

  1. Security of Your Information

We prioritize the security of your personal information. We employ industry-standard encryption, secure access controls, and regular audits to prevent unauthorized access, loss, misuse, or disclosure of your data. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

  1. User Rights and Choices

You have the right to:

Access: Request a copy of the information we hold about you.

Correct: Update any inaccurate or incomplete information.

Delete: Request deletion of your information, subject to legal and contractual obligations.

Restrict Processing: Request restrictions on processing your personal data.

Withdraw Consent: Withdraw any consent you have given regarding your personal information at any time.

If you wish to exercise any of these rights, please contact us at the details provided below.

  1. Managing Your Privacy Settings

The AVISA mobile app includes settings that allow you to manage your privacy preferences. You can control the types of communications you receive from us, adjust your data sharing preferences, and manage other settings within your account.

  1. Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal data from children under this age. If we become aware of such data, we will take immediate steps to delete it.

  1. Third-Party Links

The AVISA mobile app may contain links to external websites. AVISA is not responsible for the privacy practices of other websites, and we encourage users to review the privacy policies of any third-party sites they visit.

  1. Changes to this Privacy Policy

AVISA reserves the right to modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date and notify users through the app. Continued use of the app after such updates will signify your acceptance of the revised terms.

  1. Contact Us

If you have questions, concerns, or would like to know more about how your data is managed, please reach out to us at:

AVISA
Email: info@avisaafrica.com
Website: avisaafrica.com

Thank you for choosing AVISA. We are committed to empowering the less privileged in Cameroon and beyond, and your privacy and trust are integral to our mission.